How Representative Payee Services Work

How Representative Payee Services Work
Indiana County Community Action Program, Inc. may serve as Representative Payee for eligible individuals who need help managing Social Security, SSI, SSDI, pension, VA, Black Lung, or other approved income. As payee, ICCAP receives the consumer’s income into an agency Representative Payee account and uses those funds to help meet the consumer’s essential needs.
Funds are generally used in the following order:
- Shelter & Utilities
- Food
- Medical Costs
- Legal Obligations
- Clothing
- Personal Spending Money
- Other Approved Needs or Savings Goals
ICCAP may assist with budgeting, bill payment, approved personal needs, benefit-related paperwork, communication with Social Security, and coordination with landlords, utility companies, medical providers, case managers, and other authorized parties.
Benefit Management
ICCAP’s Representative Payee Services help manage approved income so essential needs are addressed first, including housing, utilities, food, medical needs, required obligations, and approved personal spending. Use the options below to learn more about how the program works, what is expected, or how to begin an application.
View Program Expectations
Learn what consumers and referral sources should understand before or during participation in the Representative Payeeship Program, including budgeting, communication, required updates, and program compliance. [PDF Download]
Contact the Payee Department
Reach ICCAP’s Representative Payeeship staff for questions about services, documents, eligibility, application concerns, or follow-up needs before or after submitting a referral. [Send and Email]